As an instructor, I bring a unique “front of the room” leadership style that equally engages my students and compels them to take responsibility for their own learning and personal growth.

I offer customized skills training in all of these areas (and more):

  • Coaching
  • Leadership
  • Creating WOW Training & Presentations
  • Communication
  • Emotional Intelligence in the Workplace
  • Service Excellence
  • Teamwork
  • Training Skills
  • Project Management
  • Time Management
  • Management or Supervisory Skills

Susan is brilliant, interesting, knowledgeable, and accessible. She uses real-life examples in instruction which I have been able to incorporate in my day-to-day experience as an upcoming leader.  Finally, as a person, Susan Vitale is endowed with limitless patience, an all-round warm, vibrant, and pleasant personality.  Her personable nature combines with her intellectual brilliance, conscientiousness, talent to impart knowledge, to make her an effective speaker and educator.
-Jane Gathuo, Manager of Business Analysis, First Marblehead